The Observer Why Facebook and Microsoft say chatbots are the talk of the town

Software programmed to interact with humans is hot property in Silicon Valley, with potential benefits for businesses, consumers – even the bereaved
https://www.theguardian.com/technology/2016/sep/18/chatbots-talk-town-interact-humans-technology-silicon-valley?utm_term=Autofeed&CMP=twt_a-technology_b-gdntech#link_time=1474198366